Track Your Shipment

Real-time tracking updates • Instant delivery status • Live location monitoring

Enter Tracking Number

Tracking numbers are case-sensitive. Enter exactly as shown on your receipt.

Multiple Ways to Track

Choose your preferred tracking method

Track by Reference Number

Special Delivery Instructions

Add instructions for our delivery team

Stay Updated on Your Delivery

Get instant notifications via SMS and Email

SMS Notifications

Instant updates sent directly to your phone

Email Notifications

Detailed tracking information in your inbox

Notify me when:

Understanding Tracking Status

What each status means for your delivery

Picked Up

Your package has been collected from the sender and is entering our logistics network.

In Transit

Your package is moving through our network towards the destination city or region.

At Facility

Package is being processed at one of our sorting or distribution centers.

Out for Delivery

Your package is on the delivery vehicle and will arrive today. Driver is on the way!

Delivered

Successfully delivered to the recipient or authorized person at the delivery address.

Exception

Delivery delayed due to weather, incorrect address, or other issues. We'll contact you.

Tracking FAQs

Common questions about shipment tracking

❓ What should I do if my tracking isn't updating?

Tracking information may take 24-48 hours to appear after pickup. If your tracking hasn't updated in more than 48 hours:

  • Verify you entered the correct tracking number
  • Check if the package was actually picked up (contact sender)
  • Wait 24 hours as updates may be delayed during high volume periods
  • Contact our customer service with your tracking number

❓ How accurate is the estimated delivery date?

Our estimated delivery dates are highly accurate, with 95% of packages arriving on or before the estimated date. However, factors like weather, customs clearance (for international shipments), or incorrect addresses may cause delays. We'll notify you immediately if any issues arise.

❓ Can I change the delivery address after shipment?

Address changes are possible in most cases, but must be requested before the package is out for delivery:

  • Contact us at +91 70219 19903 with your tracking number
  • Address changes may incur additional fees (₹50-₹200)
  • Changes must be within the same city/region
  • Not available for COD or certain restricted shipments

❓ What does "Delivery Attempted" mean?

This means our driver tried to deliver your package but couldn't complete delivery because no one was available to receive it, the address was inaccessible, or business was closed. We'll automatically attempt delivery again the next business day. You can also schedule a redelivery or arrange to pick up from our facility.

❓ My package shows "Delivered" but I didn't receive it. What now?

If tracking shows delivered but you haven't received your package:

  • Check around your property (front/back door, mailbox, with neighbors)
  • Verify the delivery address in tracking details
  • Check if someone else at your location accepted it
  • Review delivery photo if available in tracking details
  • Contact us immediately at +91 70219 19903 to file a claim

Need Help with Your Tracking?

Our customer service team is ready to assist you 24/7

Call Us

Speak to a representative

+91 70219 19903

WhatsApp

Quick message support

Chat Now

Email

Detailed inquiries

support@fastonlogistics.com
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